EdTech SaaS Platform
Dec 5, 2025
Working with Edmentum was my first experience being embedded within a large, multinational enterprise team as a designer. Brought in ahead of a 2026 accessibility compliance deadline, I collaborated closely with another designer based in the UK, along with product managers and developers across the organization. The team's legacy design work existed only as PNGs and PDFs, with nothing production-ready in Figma, so before any new screens could happen, I helped rebuild the foundation: building a Figma design library from scratch, recreating existing screens as editable files, and establishing a wireframing system, while conducting user research and testing across all three grade bands K-2, 3-5, and 6-12. One of the core initiatives I worked on, shown here, was redesigning the student-facing experience for grades three through five, which had remained largely unchanged for nearly a decade.
The existing interface buried information behind layers of navigation, with no status visibility and minimal accessibility consideration, WCAG compliance was nearly nonexistent. The redesign restructured the assignment hierarchy, cutting the student assignment-access workflow from 8-10 clicks down to 4-5, and introduced status indicators, progress bars, due-date flags, task-completion counts, that simply hadn't existed before. I resolved 50+ accessibility issues, primarily color-contrast, to meet WCAG 2.1 AA standards. None of this was a full rebuild; with a design team that had limited organizational standing after years of leadership turnover, every recommendation had to be framed in clear business and user-impact terms, and every solution had to work within what engineering had already built.
Alongside design work, I participated in ongoing user research and usability testing in collaboration with product managers, running 15 usability tests with educators from across America and iterating week by week on a new assignment flow for teachers, cutting average assignment-creation time from 12+ minutes down to about 5.
By the end of the contract, the redesigned experiences had been finalized, tested, and handed off to development. The results spoke for themselves: Edmentum's Customer Success team ran a six-month A/B test across 300 school districts and found a 30% reduction in support tickets, an 18% increase in assignment submissions, and 20% faster navigation. Teachers with access to the trial reported students becoming more independent learners, no longer raising their hands just to find their assignment.
This project was a valuable shift from solo or small-team engagements into true enterprise-scale design, where clear communication, adaptability, and shared ownership are essential. Stepping into an established team and contributing immediately strengthened my confidence working within complex organizations, and it's a team-based design environment I'll actively seek out moving forward.
